We wake up at 7:00 and head down for breakfast at 7:50. We’re getting picked up at 8:30 so we should have plenty of time, right? Wrong!
As we enter the restaurant area it’s immediately clear that breakfast management is a complete disaster. There are around 30 tourists here and they all seem exasperated. Three hotel employees are running aimlessly between the tables. These three include the “chi-cken” guy and the “my home” lady from yesterday. They speak ten words of English between them, can’t remember who ordered what, and are acting panicky and helpless.
We go through the familiar process of trying to order fresh milk in Katka’s coffee. I attempt writing the request down on paper and pantomiming cow-milking process (don’t ask). I consider doing a tap dance during which I tap out the request in Morse code, but there’s a good chance that knowledge of Morse code is not in the standard skill-set of a hotel employee.
Of course all attempts are fruitless and Katka never gets her coffee with regular milk. Half an hour later we haven’t gotten any food and our pick-up is only a few minutes away. When we inquire as to our order the staff ask about our room number again and seem even more confused than they were to begin with, if that’s possible. Other customers are now audibly complaining (and I believe one guy is actually performing an angry tap dance). I start to feel sorry for the staff as it’s very clear that they’re genuinely doing their best.
I’m not a hotel manager, but something tells me that when your employees do not speak English and can’t keep track of what was ordered there are easier ways to arrange for breakfast. How about a buffet with a few simple choices? Your staff doesn’t need to know any foreign languages, tourists can still get some degree of variety and pick out their own dishes – everybody is happy. Hell, you’d improve on today’s service if you simply gave every guest a muffin and told them to shut up and enjoy it.
By the time we’re picked up we’ve only split a small omelet between us, because most of our order doesn’t arrive. We pile into a Jeep with a Spanish couple from Barcelona. Our first destination of the day is the Cuc Phuong National Park.
The drive to Cuc Phuong is quite relaxing. Our driver speaks better English than all of the Queen Hotel staff combined and gives us a quick summary of the upcoming trip.
We soon arrive to Cuc Phuong. The park is huge. After passing its main gates we still drive for 20 minutes before our driver drops us off by a narrow stone path. This is the beginning of a 6km walking tour.
It’s raining, but the journey takes place under the cover of trees, so we’re well protected. After a bit of walking and taking pictures we notice a side path that leads to the first official landmark of the tour – the Palace Cave. We follow the side path, climb a few stone stairs and get to the cave itself. Since it’s raining the visibility is quite low and the cave entrance is slippery.
I step inside to explore the cave. Katka tells me to be careful. Just as she’s wrapping up the “careful” part of her sentence I slip, fall down on my ass and slide down into the cave. Classic Daniel. In addition, my fall disturbs a minor colony of wasp-like insects, one of which expresses its disapproval by stinging the thumb of my right hand.
I’m treated to an emergency disinfectant round by Katka. Once I’m patched up we proceed to the main destination of the trip – the Thousand Year Old Tree.
When we get to the tree we can see that it’s been ambushed by a group of Vietnamese younglings. They’ve climbed over the protective fence and are up on the tree. They’re taking pictures and yelling joyfully. The moral of the story is: you can stand proudly for a thousand years only to have a bunch of loud teenagers stomp on you eventually. We’ve all learned a valuable lesson here today. I’m not sure what it is.
We make our way back as the rain intensifies. I’m soaked by the time we get back as I’m the only one not wearing any rain-gear, again. Our driver picks us up and drives us back to the park’s entrance, where we finally have our first proper meal of the day. After lunch we go on a quick tour of the Endangered Primate Rescue Center. We’re accompanied by a local guide who tells us a bit about the different species they have. There are two primary species here – langur and gibbon.
Our guide explains the process of caring for the primates, gradually letting them out into the wild and monitoring whether they can adapt. (CONTINUE TO PAGE 2)